Have questions about storing at Five Star Self Storage in Lenoir? Here are answers to the most common ones. Call (828) 754-8349 if you don't see your question.
Standard drive-up sizes 5x10 through 10x30, plus climate-controlled units (unique to Five Star in our local portfolio). Outdoor parking is available for boats, RVs, trailers, and other vehicles. Our larger units work well as contractor garage and flex space.
Our gate is open 6 AM to 10 PM every day, seven days a week. Your unique gate code lets you in and out anytime within those hours.
The fastest way is online at our Rent Now page — pick a unit, sign electronically, pay, and get your gate code immediately. To rent over the phone, call (828) 754-8349.
No. All units rent month-to-month with no long-term commitment. You give a 30-day notice when you're ready to move out — no early termination fees.
No security deposit. You pay your first month's rent and any applicable admin fee at signup.
All major credit cards (Visa, Mastercard, American Express, Discover) and debit cards. Most customers set up automatic monthly billing. Cash and check payments can be arranged with the office in advance — call ahead.
Yes. Outdoor parking is available for boats, RVs, trailers, and other vehicles in addition to our climate-controlled and drive-up indoor units.
Yes — we work with contractors, tradespeople, landscapers, and small businesses needing contractor garage and flex space. The larger units work well as a small commercial bay at a fraction of typical lease costs.
We require a disc lock — padlocks aren't accepted because they're easier to cut. For your convenience, a quality disc lock is already placed in your unit and available for $15. If you'd prefer to use a disc lock you already own — or buy your own at Lowe's, Home Depot, Harbor Freight, Walmart, or Tractor Supply — just return the unit's lock to our lock dropbox. You're the only one with the key — we don't keep copies.
You can reserve and rent a unit online from anywhere before you arrive, get the gate code in advance, and pull straight in when your moving truck shows up. Month-to-month means you keep the unit as long as you need.
Rent is due on the first of each month. You'll get reminder messages by email and text if a payment is missed. Late fees apply per our rental agreement. If a unit becomes delinquent for an extended period, North Carolina self-storage law allows the facility to auction the contents — we work hard to reach customers before that. Call us anytime if you're in a tough month.
Yes. Five Star Self Storage is locally owned and operated. When you call (828) 754-8349, you reach a local team member — not a national call center.
Climate-controlled units keep temperature and humidity in a stable range year-round, which matters for items sensitive to extremes — musical instruments, electronics, leather goods, antiques, fine art, books, photographs, vinyl records, wine, and wood furniture. Standard drive-up units are fine for most household items, tools, and seasonal goods, but they follow outdoor temperature and humidity. Five Star Self Storage Lenoir is the climate-controlled option in the local portfolio.
Items that don't handle heat, cold, or humidity well: instruments (guitars, pianos, brass), electronics and computers, photographs and important documents, books, wood furniture, antiques, fine art and paintings, leather goods, vinyl records, wine, fabric items like wedding dresses, and anything with adhesives that can fail in heat. Items that DON'T need climate control: most kitchenware, tools, outdoor gear, seasonal sports equipment, and standard furniture you're storing short-term.
For climate-controlled storage of valuables — yes. Five Star is the closest climate-controlled facility to Blowing Rock (28605). If you're storing instruments, art, antiques, leather goods, or anything sensitive that you don't want to leave in a mountain home through winter or summer extremes, Five Star is the right call. For RVs, boats, and outdoor vehicles, see Northstar Self Storage just up the road — same ownership.
Call us at (828) 754-8349 or stop by during office hours.
